Before pickup: create condition proof
Most transport disputes start because nobody can prove whether a scratch, broken mirror or missing accessory existed before pickup. The simplest prevention is a short photo set.
- Clean the vehicle enough that scratches and dents are visible.
- Remove loose accessories or write them into the handover note.
- Keep fuel low unless the provider requires more for loading.
- Disable alarms that may trigger during loading or vibration.
- Keep one copy of keys and confirm who receives the transport key.
The cheapest quote is not safer if it skips documentation, loading details and delivery proof.
Loading and securing questions
Ask how the vehicle will be loaded, not only what the route costs. A motorcycle on a pickup truck needs a ramp, tie-down points and a driver who understands suspension compression.
| Vehicle | Ask this before booking | Why it matters |
|---|---|---|
| Scooter | Will mirrors, windscreen or top box be protected? | Light plastic parts often take damage before the main body does. |
| Large motorcycle | What ramp, straps and wheel chock will be used? | Heavy bikes need controlled loading and stable tie-down points. |
| Car | Will it be carried, towed or driven? | Driven transport adds mileage and different insurance expectations. |
| Non-running vehicle | Can the provider load it without engine power? | Winch, crew count and access space change the quote and risk. |
Insurance and handover language
Do not assume every quote includes the same coverage. Ask what is covered, what is excluded, whether the provider needs declared value, and what proof is required if damage is found at delivery.
At handover, write a simple note: vehicle type, plate, visible condition, fuel level, accessories included, pickup time, pickup contact and expected delivery contact.
Delivery inspection
At delivery, inspect the same surfaces you photographed at pickup. Compare panels, mirrors, accessories and mileage before accepting the handover. If something is wrong, document it immediately with photos in the same conversation thread.
Should I leave helmets or documents with the motorcycle?
Avoid leaving helmets, registration papers or personal items unless the provider confirms they are accepted and documented in the handover note.
Is open pickup transport safe enough?
It can be suitable for many scooters and motorcycles, but the quote should explain tie-downs, weather exposure and pickup/delivery photo proof.
What if the vehicle does not start?
State this before requesting quotes. Non-running vehicles may need a winch, extra crew or a different carrier.
