First steps after payment
Quick answer: stop sending more money, save all evidence, contact your bank immediately, report through Thai Police Online or the current official channel, and be careful with anyone promising guaranteed recovery. This guide is practical safety information, not legal advice.
| Action | Why it matters | Timing |
|---|---|---|
| Preserve evidence | Deleted listings and chats make reports harder to review. | Immediately |
| Contact your bank | Banks may need transfer details quickly to advise next steps. | As soon as possible |
| Report through official channels | Police or cybercrime channels need complete facts and evidence. | After evidence is organized |
| Avoid recovery promises | Secondary scams often target people who already lost money. | Ongoing |
| Do not threaten publicly | Public posts can create privacy or defamation risk. | Before posting anything |
Evidence checklist
- Listing URL and seller profile URL.
- Chat logs from marketplace, LINE, SMS or other channels.
- Seller phone number, account name and account number.
- Transfer slip, transaction date, amount and bank name.
- Photos or videos sent by the seller.
- Pickup address, promised delivery details and any carrier conversation.
- A short timeline of what happened, written while details are fresh.
Keep the original evidence. If you make screenshots for reporting, include timestamps and enough context to show how payment pressure happened.
After-scam FAQ
Can I get my money back?
There is no guaranteed recovery. Contact your bank quickly and follow official reporting instructions so the right parties can review the transaction.
Should I keep messaging the seller?
Do not send more money or personal documents. Preserve the conversation and avoid threats that could complicate reporting.
What should I send my bank?
Send the transfer slip, account name, account number, amount, date, seller contact details and a short timeline. Follow your bank current instructions.
Official reporting channels
Sources
- Thai Police Online Official online crime reporting portal.
- Thailand PRD on AOC 1441 Government public relations note describing AOC 1441 anti-online scam hotline operations.
- AOC 1441 overview at ITU WSIS Prizes 2025 Public overview of Thailand Anti Online Scam Operation Center 1441.
